Privacy

This policy covers two things: this website and its waitlist, and the Hearth app, which is in early access. The first part is about the website. The second part is about what you store inside Hearth and who can see it. Questions go to hello@myhearthhub.com.

Part one: this website and the waitlist

What we collect on the website

If you join the waitlist, we collect the email address you type and a label recording which form on the page you used. If you arrived from a link with campaign parameters (the kind an ad or a newsletter adds to a URL), we keep those alongside the signup so we know which of our efforts brought you here.

We also collect usage analytics: which pages are viewed, how long a visit lasts, the page that referred you, your browser and device type, and the country or region your connection comes from. This is aggregated to understand how the site is used. It is not used to build a profile of you across other sites.

The website does not ask for your name, your household, or anything about the people in it. There is no account to create on the website.

What we do with it

We do not sell, rent, or trade your email address.

Who processes website data

Cookies on the website

This site sets one first-party analytics cookie, from PostHog, so a return visit is counted as the same visitor rather than a new one. It is readable only by this site. We run no advertising cookies and no cross-site tracking.

If you tell us you have joined the waitlist from an ad, we may send the fact that a signup happened, with your email address in hashed form, to the platform that showed the ad so it can measure the campaign. We do not do this today; the date at the top of this page will change when we start.

Keeping and deleting waitlist data

We keep your address until you unsubscribe or ask us to remove it. To be removed, use the unsubscribe link in any email or write to hello@myhearthhub.com and we will delete it.

Part two: the Hearth app

Hearth is a place a household keeps the things it otherwise re-looks-up: the wifi password, the door code, the pediatrician, a child's allergies, the sitter's instructions. Most of what goes into it is about people in your life. You decide what goes in, and you decide who sees it.

Your account

To create an account we collect your email address. You sign in with a six-digit code we email you, with a password if you choose to set one, or with Google. If you use Google, Google tells us your email address and basic profile information; we use the email address to identify your account and we do not post anything to your Google account.

What you store in Hearth

Everything below is entered by you or another member of your household. We collect none of it on our own.

Codes, passwords and account numbers

Fields you mark as secret (door, gate and alarm codes, the wifi password, insurance member IDs, loan and policy numbers) are encrypted inside the app before they reach the database, with a key that is kept on the app server and never stored in the database. They are never searched or indexed. They are shown only when a member presses Show, or when someone holding a share link enters its PIN and asks to see them.

Who in your household sees it

Each member has a role. Owners and editors can add and change anything. Viewers can read what the household holds and tick items on a list, and nothing else. You add a member by inviting their email address; an invitation works for seven days and only for the address it was sent to. An owner can change roles and remove members. Anyone can leave.

Share links

A share link lets someone outside your household, such as a sitter or a grandparent, see a slice of it on their phone without an account. You choose what the link includes and set a PIN. Anyone who has the link and the PIN can open it, so treat both like a key.

What we record automatically

Our hosting provider keeps standard server logs of requests to the app, including IP addresses. Our authentication provider keeps a record of sign-ins. The share log above is kept with your household's data. There is no analytics, advertising or tracking script inside the app.

Cookies in the app

The app sets a sign-in session cookie, a cookie remembering which household you are viewing if you belong to more than one, a cookie remembering your light or dark theme, and, for someone opening a share link, a cookie tied to that one link that remembers they entered the PIN. Nothing else.

Who processes app data

Each of these processes data on our instructions to run Hearth. None of them is permitted to use your household's information for their own purposes.

How we use app data

We do not sell or rent it. We do not use it for advertising. We do not use what you store to train AI models. We do not read it except when you ask for help with your account or when we must to keep the service running.

Keeping and deleting app data

Children

Hearth is for the adults who run a household. Accounts are for adults. Information about a child is entered by that child's parent or guardian and is shown only to the people that adult chooses. We do not knowingly let anyone under 13 create an account, and a parent may give a child a share link that shows only what the parent selected. If you believe a child has created an account, write to us and we will delete it.

Security

Data travels over encrypted connections and is encrypted at rest by our providers. Secret fields carry a second layer of encryption described above. Every database table enforces household boundaries, so one household cannot read another's rows. Share links carry a PIN, a lock and a log. No service can promise perfect security; if we learn of a breach affecting your information, we will tell you by email without undue delay and as the law requires.

Where data lives

In the United States. If you use Hearth from elsewhere, you are sending your household's information to the United States, where it is stored and processed.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete the information we hold about you. Inside the app you can read and change what your household holds, archive what you no longer want, download a copy of your household and delete your account, all from Settings. For anything else, email hello@myhearthhub.com and we will handle it.

Changes

If this policy changes, the date at the top changes with it. Material changes will be emailed to everyone on the waitlist and to every account holder.

Contact

Questions go to hello@myhearthhub.com.